I bought this cart to replace yet another plastic cart that managed to last two or three years. This time, I decided to go a step up, and get what my wife calls "the last hose cart we'll ever buy." (Time will tell!) It arrived well packed, with all the pieces, including screws. I'm reasonably good at putting things together -- I never met a Christmas toy that I couldn't assemble before morning -- and this cart went together in about 30 min. or so. The construction of the parts is really good, with a nice, solid feel, and a heavy enamel paint job. The hose connections are solid brass, and the crank system has good bearings. It's heavyweight, but not ridiculously so. If treated well, this thing should last for years. Everything goes together with two metric wrenches or sockets, plus a crescent wrench; if you can assemble a kid's bike, this is a piece of cake. Then, we had a little wrinkle ... One of the tires arrived flat as a pancake, and wouldn't inflate, no matter how many times I tried -- even at the gas station. The slip in the box said to call Liberty's 800 number between 9:00AM - 4:30PM Eastern Time for help. It was now 5:45 (EDT) on a Friday, but I decided to try anyway. I was pleasantly surprised when a polite man answered the phone, took my address, and promised that a replacement wheel would ship on Monday. On Thursday, I called again, this time at 8:35AM, and a woman answered the phone, found my tracking number, and told me the wheel was out for delivery that day. I put the fourth (fifth?) wheel on, and it works great! I'm not overjoyed about the bad wheel, but the mark of a good company is how well they fix mistakes, because they're bound to happen. Liberty gave me no hassle, they just sent a new wheel. I rate this at 4.5 stars, although the review system only allows whole stars. In use, the cart moves well, and turns nicely by tipping back on the handle to lift the front wheels off the ground. Turning front wheels might make this easier, buy I like the stability of the fixed wheels. It rolls over uneven ground without a hitch, and the nice, beefy handle will reel in a couple of hundred feet of water-filled hose without binding. The only complaint that I have is that the hose attaches straight out from the side, which leaves a service loop of hose around the outside of the rim of the reel; I wish it had a right-angle mount. (They're probably available at a hardware store. One note: The cart is rated for 300 feet of hose. That might be true if one uses the skinny green 'homeowner' style vinyl hose. I put 150 feet of reinforced rubber contractor-grade hose on the cart (might as well do the whole job right), and it looks like there might be enough reel left for another 50-75 feet of the same hose. YMMV.